At ViQure, we are dedicated to providing our customers with innovative products and services. And we do support a 30-day return if you’re not 100% satisfied after the delivery. Please feel free to contact our customer service team for more details. 

Whole Machine Warranty: Starting from the date of purchase, the warranty for the entire machine lasts for a period of 1 year. ViQure reserves the right to repair, replace or refund (less cost of shipping) any item(s) requiring warranty service. 

RF waves, also known as radio frequency waves, emit energy in the form of electromagnetic waves. They are present in various aspects of our daily lives and can range in energy levels from low to high.

In ViQure devices, RF waves are used at low energy levels, ensuring a safe and effective stimulation of collagen synthesis and elastin repair within the skin's dermal layer. This process leads to a visibly firmer and smoother appearance, rejuvenating your skin with remarkable results.

Clinical studies have unequivocally demonstrated the following benefits of RF technology:

Experience the scientifically proven effects of RF technology as it revitalizes your skin, helping you achieve a more youthful and radiant complexion.

Our beauty device is suitable for both facial and full body care.

We provide two probes, one tailored for facial care and another for body care - you can indulge in a salon-level skincare experience that covers every inch from head to toe. Discover the convenience and effectiveness of a single device that caters to all your skincare needs, providing exceptional care for both your facial and body skin.

The ViQure RF02 beauty device is perfect for individuals facing skin concerns such as sagging, aging, weakened fibrous tissues, lack of elasticity, dullness, roughness, and lackluster appearance.

If you desire to restore your skin's vitality and radiance, this device is highly suitable for you. Experience the transformative power of ViQure RF02 as it rejuvenates your skin, unveiling a renewed and radiant complexion.

Our RF02 is a device that allows you to effortlessly enjoy salon-level skincare. You can use it in the comfort of your own home, beauty salons, fitness clubs, and various other settings.

It's also travel-friendly, allowing you to take it with you on your trips and maintain youthful, firm, and healthy skin through consistent use.

In general, we suggest incorporating our RF02 beauty device into your skincare routine every 3-4 days.

If you have mature skin experiencing issues like roughness, dryness, and aging, we recommend using the device every 2-3 days for targeted care.

If your skin is in good condition, it's advisable to include the beauty device in your regular maintenance routine with care sessions scheduled every 1-2 weeks.

Our ViQure RF02 supports three functional modes: RF mode, EMS mode, and RF+EMS mode. You can quickly select different modes to meet your skincare needs by pressing the mode switch button on the main device.

Note: After a 30-minute countdown, the device will enter standby mode with the white light on. To restart, press and hold the power button to turn on the device.

The RF 02 machine offers 5 adjustable levels, ranging from 1 to 5. As the number increases, the level becomes higher, resulting in a greater energy intensity released by the probe during the treatment.

The device starts at level 1 by default. You can switch between power levels by pressing the power level switch button on the main device.

We recommend starting at level 1 until you become accustomed to the device, as this allows your skin to better adapt. Then, based on your personal preference, you can choose other power levels. We suggest starting with lower levels and gradually increasing them. If you feel excessive heat during the treatment, immediately reduce the power level to avoid burns.

No, not at all. ViQure RF02 is designed to provide safe and comfortable RF treatments. While using the device, you may experience a pleasant warming sensation, but it should not be painful. If you do experience any discomfort or pain, please discontinue use immediately and consult a doctor.

Definitely. After cleansing your skin and ensuring it is clean and dry, you can use the device. After removing the preparation gel, continue with your regular skincare routine, including applying serums, moisturizers, and SPF. Consider the device as a luxurious and enhancing addition to your skincare regimen.

You will experience immediate results, and they will continue to improve over time.

For optimal results, use your ViQuere device 2-3 times a week, with at least 24 hours between treatments in the same area, for 6-8 weeks. Afterward, you can use it 2-4 times a month or as needed to maintain the results.