Cancellation Policy

We understand that sometimes plans change, and you may need to cancel your order. To make this process as smooth as possible, we have outlined our cancellation policy below. Please review the details to ensure you are aware of our cancellation terms and conditions.

Order Cancellation
1. Before Shipping:
Time Frame: You can cancel your order within 24 hours of purchase without any penalty.
Process: To cancel your order, please contact our customer service team at support@viqure.com. Provide your order number and reason for cancellation.
Refunds: If you cancel within the 24-hour window, you will receive a full refund. The refund will be processed to the original payment method used during the purchase.
2. After Shipping:
Non-Cancellable: Once your order has been shipped, it cannot be canceled. However, you may return the product in accordance with our Return Policy.
Exceptions and Special Cases

Contact Information
For any questions or concerns regarding cancellations, please contact our customer service team:
Email: support@viqure.com
Operating Hours:24h

Changes to This Policy
We reserve the right to update or modify this Cancellation Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about our cancellation practices.

True Laser Hair Removal At Home

I have purchsed the ViQure Professional 808nm Diode Laser Hair Removal Machine to finish what both my wife and I started many years ago and succeeded using HLP or Home Laser Pulse. We had great success in that our hair in the desired areas just fell out after time and has not come back. The company who made the HLP device stopped making and selling the replacement intense light for the handle portion. This was not a true laser hair removal system. Both my wife and I have tried many other hair removal systems but it would seem that the strength of the pulse of light has been lowered by the manufactures. Finally I found the ViQure EpiPro true laser hair remover. Both my wife and I are hopefull that the few places left for permenent hair removal will be done by the ViQure EpiPro. I just have my forearms and a small area on my back left, and my wife has a bit on her face and arms left. I must say that I am hopefull that this might work as the sensation as I recall between our HLP and the ViQure are similar with the ViQure being much stronger. My final thoughts are to anyone trying to be hair free, follow all instructions and read them a few times so that all is done correctly. ALWAYS WEAR THE PROTECTIVE EYE GOGGLES OR GLASSES specific to laser hair removal. Ask questions from the amazing staff at ViQure, I have and always gotten an answer back that is easy to understand. The default power and pulse settings are perfect, based on our skin tone.

Dear valued customer,

Thank you for your review of our ViQure Professional 808nm Diode Laser Hair Removal Machine. We are delighted to hear that you and your wife have had great success with our product and that it has helped you finish your hair removal journey.

We understand the struggle of finding a true laser hair removal system . We appreciate your usage suggestions in the comments, as they help other customers use our professional hair removal product more effectively and safely.

Our team at ViQure is always happy to assist and provide answers to any questions you may have. If you have any questions later, please feel free to contact us.

We wish you all the best in your remaining hair removal treatments.

Best regards,
The ViQure Team

So far so good.

Not long enough for a results review but easy to use and painless!

Fantastic Unit - Worth the price.

After trying multiple hair removal methods, I've finally found something that works. This 808nm laser is powerful yet gentle on the skinThis product is a game-changer! It's convenient to use at home and has saved me so much time and money compared to salon treatments.

Absolutely love this 808nm laser hair removal device!

Absolutely love this 808nm laser hair removal device! It's much more effective than IPL, and I've seen noticeable results after just a few sessions.I was skeptical at first, but this product has exceeded my expectations. It's easy to use at home and delivers professional-quality results

Cancellation Policy

Let customers speak for us