Your Private Spa Care at Home

frequently asked questions

Have questions? We’re here to help.

Frequently Asked Questions

Explore Below

Resources and Download

Explore Below

Video Guide

Explore Below

Pre-sale & Post-sale

Which countries do you ship to?

United States, Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom, China (including Hong Kong SAR and Taiwan).
Additional note: If your area is not listed above, and you are interested in our products, you can contact our online customer service or official email: support@viqure.com for inquiries.

Do I need to pay additional shipping and customs fees?

Our product prices already include shipping and customs fees. Therefore, you do not need to pay any additional fees besides the price of the product itself.

Where will my order be shipped from?

We have warehouses located in the United States, Canada, the United Kingdom, Germany, Australia, and Hong Kong. Your order will be shipped from the most suitable warehouse based on your delivery address and our inventory availability.

Which shipping carriers are available?

Under normal circumstances, our warehouse will choose the optimal logistics solution according to the actual situation, including USPS / FedEx/ DHL and other logistics carriers we often use.

How long after I place my order will it be shipped? How long after it's shipped will I receive it?

Once you have placed an order with us, we will process it and arrange the shipping for you within 1-2 business days. And once it’s shipped, your order will be delivered promptly within 2-8 business days according to the feedback of our logistic partners.
If you have any questions, please send an email to support@viqure.com  with your order number and we will look it up for you.

What type of payment method do you support?

We offer a variety of payment options to make your shopping experience as convenient as possible. You can now checkout using PayPal or any major credit card. Simply select the payment method of your choice during the checkout process and follow the prompts to complete your purchase. 

Can I pay in installments?

At this time, we would like to inform you that we do not offer installment plans for our products. All purchases are required to be made in full at the time of order. We understand that flexibility in payment can be important, and we apologize for any inconvenience this may cause. 

How can I track my order?

After we have arranged the shipping for you, you will receive an email or SMS text with a status link to the order status page (The type of notification that you receive depends on the contact information you entered at checkout). And you can click the link to visit the order status page to check the progress of your order once it is fulfilled. 
You can also check the status of your order by clicking through this order track link.

What is the return and refund policy?

At ViQure, we are dedicated to providing our customers with innovative products and services. And we do support a 60-day return if you’re not 100% satisfied after the delivery,regardless of the reason.
Please ensure that the returned items include all cables, adapters, and instruction manuals, and are in good condition and repackaged. Once we receive your returned item, we will immediately initiate the refund process and reimburse you for the return shipping costs. The way your refund is processed depends on your original payment method.

What is the warranty policy?

I. Warranty Period: 

Valid for one year from the date of product receipt.


II. Warranty Application Process and Related Instructions:
Required Documents: Proof of purchase (order screenshot, product serial number), and clear photos/videos describing the problem.
Cost: Repair/replacement services covered by the warranty are completely free.
Processing Procedure: After document review and approval, the technical team will complete the fault diagnosis and then provide you with free repair or replacement services.

Can I change my shipping address or items after I submit the order?

If you wish to change your shipping address or items purchased on an order that has not yet been shipped, we will do our best to accommodate the request and process the changes upon your request.
However, if the order has already been shipped out, we will be unable to make any changes to the shipping address or items purchased. In this case, you will need to follow our return or exchange process after receiving the package.

Are there any price discounts?

At the moment, the best available discount is our WELCOME code, which provides 10% off and can be applied immediately at checkout.
We also hold promotional events during holidays such as Mother's Day and Christmas. Please pay close attention to our website. Please note that during the event, promotional offers and the WELCOME code cannot be used simultaneously.

Does the product manual come with it?

After you purchase the product, we will include a printed instruction manual in the package. If you require an electronic version, you can download it from the product details page or contact us directly at support@viqure.com, and we will provide it to you.

product

hair removal

  • EpiPro 808nm Laser Diode Hair Removal Device

  • S-LD Hair Removal Device

What is  the laser type?

Diode laser. 

What is diode laser hair removal?

The diode laser is the latest breakthrough technology used in hair removal. Its precise wavelength directly targets melanin in the hair follicle, penetrating 3–5 mm with minimal scattering to surrounding skin.

What is the benefits of diode laser hair removal?

Using laser hair removal, you'll get safe and pain-free, efficient and long-term hair growth reduction experience.

What's the difference between IPL and laser hair removal?

IPL and laser are both effective to prevent hair growing by using light pulse to destroy the follicle. However, they are quite different in the following aspects.

1) IPL delivers a wide spectrum of lights, while laser delivers a single concentrated beam of light.

2) Treatment time: both are effective, the laser is more efficient and needs less time.

3) Cost: IPL is cheaper than laser.

4) Results: Laser hair removal provides long-term inhibition of hair growth, and IPL is more for hair reduction.

5) Safety: both are safe.

6) Application: IPL is mainly for home use and the laser is used in Salon mostly.

7) Pain: laser is pain-free, IPL may have a little bit of pain.

8) Work on: Laser works on all skin types, IPL usually works on some skin types. In summary, IPL and laser are both safe and effective for hair removal. Which one to choose depends on your budget, pain tolerance, time, skin type, etc.

Differences between the 200W and 150W models?

Here are the key differences between the 110V 150W and 110V 200W models:

Price:

The 150W model is priced at $1,149.
The 200W model is priced at $1,299.


Power and Performance:
The 200W model delivers 50 watts more power than the 150W model, providing stronger energy output and faster treatment efficiency during hair removal sessions.
Both models achieve the same ultimate result: long-term inhibition of hair growth.

 

Additional Details:
The 150W model is sufficient for the vast majority of users and has been available for over three years with excellent customer feedback.

The 200W model’s higher power allows it to more effectively target melanin in hair follicles, resulting in quicker and more efficient treatments.

Will it hurt?

No, The diode laser treatment is virtually painless. ViQure diode laser hair removal device adopts TEC (Thermal Electric Cooling) cooling system and sapphire technology ensuring continuous contact cooling. You will feel comfortable and ease.

How many treatment sessions are needed?

ViQure diode laser delivers high-powered and precise light pulse, it is safe and efficient. Usually, Just one session per month is needed, and 4-6 treatments are sufficient for long-term hair reduction.

How often should I use ViQure diode hair removal at home?

To achieve the best results, we recommend using the device for 3-5 minutes on a specific area each time. Additionally, we suggest using the device every 28 days as a cycle for hair removal. Depending on the hair condition, it may take around 3-6 cycles to achieve the desired long-term inhibition of hair growth.

Is diode laser hair removal safe for dark or brown skin?

Yes, ViQure EpiPro 808nm diode laser hair removal device is suitable for all skin types.

Which skin type and hair color is applicable?

Usually, hair removal devices for home use can treat type I~ type VI skin types (refer to the Fitzpatrick Skin Type Scale). ViQure EpiPro is safe, effective, and virtually painless, and can also inhibit hair growth of all colors over the long term.

How to choose an intensity level?

Just click on the main menu and choose any of the two functions: hair removal and skin rejuvenation. Then you will see the interface for intensity and frequency levels adjustment icons.

Is ViQure diode laser hair removal device the same as salon laser treatment?

Yes! ViQure EpiPro ues the 808nm diode laser technology which is used in Salon.

Does diode laser remove hair permanently?

The laser light causes permanent damage to the hair follicles and further disables its tendency to grow. In a diode laser hair removal treatment, the laser light only affects actively growing hair. Electrolysis can permanently remove hair.

What is the device's service life?

5,000,000 shots. ViQure EpiPro laser chip is from Coherent (Leader in laser solution for more than 50 years), which can support up to 5,000,000 shots and concentrated energy for optimal results. The best choice for a family and beauty salon.

Cooling technology?

ViQure EpiPro adopts the most advanced TEC (Thermoelectric Cooling) cooling technology, which continuously cools the skin and protects the epidermis from burns. The surface of the laser head can cool down to 32℉, keeping the epidermis temperature at around 39℉–46℉ during treatment. All you get is a smooth and comfortable hair removal experience.

How should you prepare for laser hair removal?

1, Do not tweeze, epilate, pluck and wax the targeted area at least two weeks before yoru treatment.
2, Shaving the treatment area 24~48 hours prior to your treatment.
3, Do not tan or expose to the sun directly before or after laser hair removal Avoid tan or sun exposure two weeks before treatment.
4, Shower without makeups or fragrances.

Do I need to wear eye protection?

Yes, you need to wear glasses and goggles. Although the ligth will flash only when contacting firmly against your skin, never into the air, you should never try to shoot on to or close to your eyes. 

Why do I need to do follow-up treatments?

The laser hair removal devices are designed to emit light energy to the pigment in hair follicles. The melanin in the hair follicle is like a target, and the amount of melanin determines the effectiveness of hair removal.There are mainly three stages for hair growth: anagen(growing phase), catagen(transition phase), and telogen(resting phase). In anagen (active growth phase), the hair follicles have the largest amount of melanin, while in the catagen and telogen phases, there are fewer pigments in follicles. Our hair is in different growing stages, so we need to do top-up treatments for optimal hair removal results.

Is the machine easy to operate?

The operation is very easy, we use an intelligent design system to guide you to complete each operation, ensuring the safety and good results of hair removal. Please refer to the machine's operating manual or video.

If you have any questions about operating the product, please contact our customer service team: support@viqure.com. We are available to assist you Monday through Friday, from 8:00 AM to 6:00 PM (CST / UTC+8).

What is ViQure S-LD hair removal device?

Use Super-Light Emitting Diode single imported chip with 780-850nm wavelength as a light source, crystal guide pyramid shaping and transmission of NIR beam, act on the subcutaneous, melanin in hair follicle absorb heat, to achieve hair removal effect.

Is this device safe?

Professional S-LD hair removal machine has passed MDD medical CE certificate and FDA certificate. As personal use model, according power and energy all are designed precisely. The rectangular spot of S-LD light has uniform energy and good consistency, which reduces the tingling sensation during operation, is gentle and comfortable, and makes you fall in love with hair removal and skin rejuvenation treatment.

How often do I need to use ViQure S-LD device?

HR: The interval between limbs' every operation is 40-60 days, and the intervalbetween armpits etc's every operation is 20-30 days.The course of treatment is 4-6 times/course.

 

SR: 6-10 times/coure,operate once a week,mild facal fever is the best, pay atention to avid hai and pigmentarea, stenothen hvdraion and sun prtection after treatment.

What energy intensity should I choose?

We recommend starting at the lowest energy level and gradually increasing it with each session. If you feel any discomfort, it means the intensity is too high, and the next lower level will likely work best for you.

Do I need to shave before using it?

Yes, shave the area first. Hair above the skin can block the light , reducing effectiveness. Shaving lets the device target the hair follicles directly for safer and better results.

How long will ViQure S-LD device take before I start seeing results?

For hair removal, if you operate proper energy level and enough shots number on target skin area, the results can be shown after 1 treatment; the obvious results can be checked after 3 treatment times.

After the whole course of treatment, the hair will not grow in future 1 to 2 years, or only much lighter and thinner hair will grow.

Every facial skin rejuvenation operation will have some results, you can see obvious results after 1 month use.

What skin tones is the skin-rejuvenation function suitable for?

Hair removal treatments and results are suitable for I-IV type skin tones (as shown in the image); V-type skin tones are not suitable.

Is there a recommended interval between using the skin-rejuvenation function and the hair-removal function?

✦ Hair Removal → Skin Rejuvenation: Interval of at least 20 days.

✦ Skin Rejuvenation → Hair Removal or Skin Rejuvenation: Interval of 7 days.

Does ViQure S-LD device hurt?

Not hurt, overall super-strong and fast heat dissipation design, continuous high-energy lighting, the device still keeps low temperature.

360º annular cooling, surrounded by ice feeling, synchronized HR and cooling on skin. The epidermis keep lower 10ºC during the treatment. While removing hair with strong light energy, it relieves the hot feeling of epidermal skin, more safe and comfortable.

  • EpiPro 808nm Laser Diode 

    Hair Removal Device

  • S-LD Hair Removal Device

What is  the laser type?

Diode laser. 

What is diode laser hair removal?

The diode laser is the latest breakthrough technology used in hair removal. Its precise wavelength directly targets melanin in the hair follicle, penetrating 3–5 mm with minimal scattering to surrounding skin.

What is the benefits of diode laser hair removal?

Using laser hair removal, you'll get safe and pain-free, efficient and long-term hair growth reduction experience.

What's the difference between IPL and laser hair removal?

IPL and laser are both effective to prevent hair growing by using light pulse to destroy the follicle. However, they are quite different in the following aspects.

1) IPL delivers a wide spectrum of lights, while laser delivers a single concentrated beam of light.

2) Treatment time: both are effective, the laser is more efficient and needs less time.

3) Cost: IPL is cheaper than laser.

4) Results: Laser hair removal provides long-term inhibition of hair growth, and IPL is more for hair reduction.

5) Safety: both are safe.

6) Application: IPL is mainly for home use and the laser is used in Salon mostly.

7) Pain: laser is pain-free, IPL may have a little bit of pain.

8) Work on: Laser works on all skin types, IPL usually works on some skin types. In summary, IPL and laser are both safe and effective for hair removal. Which one to choose depends on your budget, pain tolerance, time, skin type, etc.

Differences between the 200W and 150W models?

Here are the key differences between the 110V 150W and 110V 200W models:

Price:

The 150W model is priced at $1,149.
The 200W model is priced at $1,299.


Power and Performance:
The 200W model delivers 50 watts more power than the 150W model, providing stronger energy output and faster treatment efficiency during hair removal sessions.
Both models achieve the same ultimate result: long-term inhibition of hair growth.

 

Additional Details:
The 150W model is sufficient for the vast majority of users and has been available for over three years with excellent customer feedback.

The 200W model’s higher power allows it to more effectively target melanin in hair follicles, resulting in quicker and more efficient treatments.

Will it hurt?

No, The diode laser treatment is virtually painless. ViQure diode laser hair removal device adopts TEC (Thermal Electric Cooling) cooling system and sapphire technology ensuring continuous contact cooling. You will feel comfortable and ease.

How many treatment sessions are needed?

ViQure diode laser delivers high-powered and precise light pulse, it is safe and efficient. Usually, Just one session per month is needed, and 4-6 treatments are sufficient for long-term hair reduction.

How often should I use ViQure diode hair removal at home?

To achieve the best results, we recommend using the device for 3-5 minutes on a specific area each time. Additionally, we suggest using the device every 28 days as a cycle for hair removal. Depending on the hair condition, it may take around 3-6 cycles to achieve the desired long-term inhibition of hair growth.

Is diode laser hair removal safe for dark or brown skin?

Yes, ViQure EpiPro 808nm diode laser hair removal device is suitable for all skin types.

Which skin type and hair color is applicable?

Usually, hair removal devices for home use can treat type I~ type VI skin types (refer to the Fitzpatrick Skin Type Scale). ViQure EpiPro is safe, effective, and virtually painless, and can also inhibit hair growth of all colors over the long term.

How to choose an intensity level?

Just click on the main menu and choose any of the two functions: hair removal and skin rejuvenation. Then you will see the interface for intensity and frequency levels adjustment icons.

Is ViQure diode laser hair removal device the same as salon laser treatment?

Yes! ViQure EpiPro ues the 808nm diode laser technology which is used in Salon.

Does diode laser remove hair permanently?

The laser light causes permanent damage to the hair follicles and further disables its tendency to grow. In a diode laser hair removal treatment, the laser light only affects actively growing hair. Electrolysis can permanently remove hair.

What is the device's service life?

5,000,000 shots. ViQure EpiPro laser chip is from Coherent (Leader in laser solution for more than 50 years), which can support up to 5,000,000 shots and concentrated energy for optimal results. The best choice for a family and beauty salon.

Cooling technology?

ViQure EpiPro adopts the most advanced TEC (Thermoelectric Cooling) cooling technology, which continuously cools the skin and protects the epidermis from burns. The surface of the laser head can cool down to 32℉, keeping the epidermis temperature at around 39℉–46℉ during treatment. All you get is a smooth and comfortable hair removal experience.

How should you prepare for laser hair removal?

1, Do not tweeze, epilate, pluck and wax the targeted area at least two weeks before yoru treatment.
2, Shaving the treatment area 24~48 hours prior to your treatment.
3, Do not tan or expose to the sun directly before or after laser hair removal Avoid tan or sun exposure two weeks before treatment.
4, Shower without makeups or fragrances.

Do I need to wear eye protection?

Yes, you still need to wear glasses and goggles. Although the ligth will flash only when contacting firmly against your skin, never into the air, you should never try to shoot on to or close to your eyes. 

Why do I need to do follow-up treatments?

The laser hair removal devices are designed to emit light energy to the pigment in hair follicles. The melanin in the hair follicle is like a target, and the amount of melanin determines the effectiveness of hair removal.There are mainly three stages for hair growth: anagen(growing phase), catagen(transition phase), and telogen(resting phase). In anagen (active growth phase), the hair follicles have the largest amount of melanin, while in the catagen and telogen phases, there are fewer pigments in follicles. Our hair is in different growing stages, so we need to do top-up treatments for optimal hair removal results.

Is the machine easy to operate?

The operation is very easy, we use an intelligent design system to guide you to complete each operation, ensuring the safety and good results of hair removal. Please refer to the machine's operating manual or video.

If you have any questions about operating the product, please contact our customer service team: support@viqure.com. We are available to assist you Monday through Friday, from 8:00 AM to 6:00 PM (CST / UTC+8).

What is ViQure S-LD hair removal device?

Use Super-Light Emitting Diode single imported chip with 780-850nm wavelength as a light source, crystal guide pyramid shaping and transmission of NIR beam, act on the subcutaneous, melanin in hair follicle absorb heat, to achieve hair removal effect.

Is this device safe?

Professional S-LD hair removal machine has passed MDD medical CE certificate and FDA certificate. As personal use model, according power and energy all are designed precisely. The rectangular spot of S-LD light has uniform energy and good consistency, which reduces the tingling sensation during operation, is gentle and comfortable, and makes you fall in love with hair removal and skin rejuvenation treatment.

How often do I need to use ViQure S-LD device?

HR: The interval between limbs' every operation is 40-60 days, and the intervalbetween armpits etc's every operation is 20-30 days.The course of treatment is 4-6 times/course.

 

SR: 6-10 times/coure,operate once a week,mild facal fever is the best, pay atention to avid hai and pigmentarea, stenothen hvdraion and sun prtection after treatment.

What energy intensity should I choose?

We recommend starting at the lowest energy level and gradually increasing it with each session. If you feel any discomfort, it means the intensity is too high, and the next lower level will likely work best for you.

Do I need to shave before using it?

Yes, shave the area first. Hair above the skin can block the light , reducing effectiveness. Shaving lets the device target the hair follicles directly for safer and better results.

How long will ViQure S-LD device take before I start seeing results?

For hair removal, if you operate proper energy level and enough shots number on target skin area, the results can be shown after 1 treatment; the obvious results can be checked after 3 treatment times.

After the whole course of treatment, the hair will not grow in future 1 to 2 years, or only much lighter and thinner hair will grow.

Every facial skin rejuvenation operation will have some results, you can see obvious results after 1 month use.

What skin tones is the skin-rejuvenation function suitable for?

Hair removal treatments and results are suitable for I-IV type skin tones (as shown in the image); V-type skin tones are not suitable.

Is there a recommended interval between using the skin-rejuvenation function and the hair-removal function?

✦ Hair Removal → Skin Rejuvenation: Interval of at least 20 days.

✦ Skin Rejuvenation → Hair Removal or Skin Rejuvenation: Interval of 7 days.

Does ViQure S-LD device hurt?

Not hurt, overall super-strong and fast heat dissipation design, continuous high-energy lighting, the device still keeps low temperature.

360º annular cooling, surrounded by ice feeling, synchronized HR and cooling on skin. The epidermis keep lower 10ºC during the treatment. While removing hair with strong light energy, it relieves the hot feeling of epidermal skin, more safe and comfortable.

skin care

  • Firmea Frequency Skin Tightening Device

  • Lumirea Dual-Light IPL Photofacial Device

  • LED Light Therapy Mask

  • Hydrapore Blackhead Removal Pore cleaner

Will long-term use cause fat loss?

No. Firmea delivers energy safely to a depth of 2–5mm, targeting the dermis and superficial muscles without affecting fat tissue. Its moderate intensity ensures effective skin tightening while remaining completely safe for long-term use.

Is Firmea suitable for all skin types and tones?

Yes. With multiple adjustable energy levels, treatments can be tailored to different skin thicknesses and sensitivities, providing a personalized and comfortable experience for everyone.

What precautions should I take before and after use?

- Before use, ensure your skin is clean and dry. Avoid areas with wounds, infections, burns, or severe irritation. 
- After use, apply gentle moisturizers or serums to soothe and nourish the skin. 
**Pregnant women, individuals with heart conditions, or those with severe skin sensitivities should consult a professional.

Should a coupling gel or gel cream be used?

Yes. They both ensure smooth, comfortable gliding and a cooling sensation during treatment, but they work through slightly different mechanisms:
-Coupling gels provide the strongest slip and ensure efficient delivery of electrical or RF energy through the skin, maximizing the device’s performance.

-Gel-creams benefit from the device’s action to help active ingredients penetrate more effectively, boosting overall skincare absorption and results.

Can the small and large probes be used interchangeably?

No. The small probe is ideal for delicate or small areas such as the eyes, under-eye bags, and nasolabial folds, ensuring even energy distribution. The larger probe is designed for jawlines, cheeks, and larger body areas for more efficient coverage and results.

How soon can results be seen?

Visible improvements typically appear after around 8 weeks with twice-weekly use. Puffiness is reduced, skin feels firmer, fine lines appear smoother, and with continued use, overall elasticity and facial contours are enhanced.

What is RF?

RF waves, also known as radio frequency waves, emit energy in the form of electromagnetic waves. They are present in various aspects of our daily lives and can range in energy levels from low to high.

In ViQure devices, RF waves are used at low energy levels, ensuring a safe and effective stimulation of collagen synthesis and elastin repair within the skin's dermal layer. This process leads to a visibly firmer and smoother appearance, rejuvenating your skin with remarkable results.

How does RF work?

When RF waves come into contact with the skin, they transform into gentle heat that penetrates the deep layers of the skin, specifically the dermis. This process generates a pleasant warming sensation without causing any harm to the skin's surface.

By heating the dermal layers, the production of natural collagen, the protein responsible for skin firmness, is stimulated. This safe and effective collagen production actively combats signs of aging, resulting in a reduction in skin laxity and the appearance of wrinkles as the skin undergoes self-repair. Experience a rejuvenated and youthful complexion as your skin regains its vitality.

What’s the clinically proven benefits of RF?

Clinical studies have unequivocally demonstrated the following benefits of RF technology:

Diminishing fine lines and wrinkles.
Assisting in lymphatic drainage.
Restoring elastin fibers.
Stimulating the skin's healing responses.
Naturally boosting collagen synthesis.
Enhancing skin texture and overall appearance.

Experience the scientifically proven effects of RF technology as it revitalizes your skin, helping you achieve a more youthful and radiant complexion.

Which parts can be used?

Our beauty device is suitable for both facial and full body care.

We provide two probes, one tailored for facial care and another for body care - you can indulge in a salon-level skincare experience that covers every inch from head to toe. Discover the convenience and effectiveness of a single device that caters to all your skincare needs, providing exceptional care for both your facial and body skin.

Who could use the ViQure Firmea skin tightening device?

The ViQure Firmea beauty device is perfect for individuals facing skin concerns such as sagging, aging, weakened fibrous tissues, lack of elasticity, dullness, roughness, and lackluster appearance.

If you desire to restore your skin's vitality and radiance, this device is highly suitable for you. Experience the transformative power of ViQure Firmea as it rejuvenates your skin, unveiling a renewed and radiant complexion.

In what scenarios can I use the Firmea skin tightening device?

Our Firmea is a device that allows you to effortlessly enjoy salon-level skincare. You can use it in the comfort of your own home, beauty salons, fitness clubs, and various other settings.

It's also travel-friendly, allowing you to take it with you on your trips and maintain youthful, firm, and healthy skin through consistent use.

Usage Interval or Frequency Recommendations?

In general, we suggest incorporating our Firmea beauty device into your skincare routine every 3-4 days.

If you have mature skin experiencing issues like roughness, dryness, and aging, we recommend using the device every 2-3 days for targeted care.

If your skin is in good condition, it's advisable to include the beauty device in your regular maintenance routine with care sessions scheduled every 1-2 weeks.

Is it painful?

No, not at all. ViQure Firmea is designed to provide safe and comfortable RF treatments. While using the device, you may experience a pleasant warming sensation, but it should not be painful. If you do experience any discomfort or pain, please discontinue use immediately and consult a doctor.

Can I incorporate it into my skincare routine?

Definitely. After cleansing your skin and ensuring it is clean and dry, you can use the device. After removing the preparation gel, continue with your regular skincare routine, including applying serums, moisturizers, and SPF. Consider the device as a luxurious and enhancing addition to your skincare regimen.

What is Composite Light?

Lumirea uses a composite light output system (DPL + NIR simultaneous emission). This means the device emits two precisely selected spectra at the same time — DPL (530–650 nm) for targeted surface treatment and NIR (900–1800 nm) for deep tissue penetration. The combination and proportion of these wavelengths allow the energy to work at different skin layers, supporting surface repair while promoting deep tightening.

Can the device turn off NIR and use only DPL light?

No. The two light types of Lumirea are not independent channels. They form a coordinated system optimized for energy ratio and wavelength coupling. This design allows a single session to simultaneously target the epidermis (improving pigmentation and brightening skin tone) and the dermis (promoting collagen regeneration and enhancing firmness), achieving more efficient and safer skincare.

Can it cause melasma or burns?

No. The energy of the combined light is precisely controlled, preventing excess heat generation. The sapphire cooling system can reduce the epidermal temperature by approximately 5–10°C in real time, ensuring stable and evenly distributed energy, which avoids heat accumulation and burns. However, it is not recommended for use directly on melasma areas, as thermal reactions may deepen pigmentation or cause post-inflammatory darkening.

Is the entire treatment course painful?

The treatment is comfortable and painless. Lumirea’s sapphire cooling technology continuously lowers the epidermal temperature by 5–10°C during illumination, effectively relieving heat sensation. The treatment energy remains within a safe range, and most users report only a mild warming sensation along with a comfortable tightening effect.

Suitable Skin Tones?

Lumirea is suitable for all skin types. Whether you’re soothing redness, evening tone, or firming skin, Lumirea delivers precise, consistent energy for visible, comfortable results. 

Pre- and Post-Treatment Care?

✦ Before Treatment:

1.Confirm suitability: Avoid treating pathological pigmentation, such as melasma or inflammatory spots.

2.Protect sensitive areas: Cover spots, moles, or sensitive skin with protective patches or cotton pads to prevent overexposure.

3.Clean and dry skin: Remove makeup and pat skin dry before treatment to avoid interference with light energy transmission.

 

✦After Treatment: 

1.Immediate soothing and cooling: Apply a chilled mask or ice pack to calm the skin and tighten pores.

2.Avoid heat stimulation: Do not use hot water on the face, saunas, or intense exercise within 24 hours to prevent redness or dryness.

3.Strict sun protection: Apply sunscreen (SPF 30+) when going outdoors, and use a hat or umbrella to prevent pigmentation rebound.

4.Maintain hydration and repair: Enhance moisturizing for 3–7 days using gentle hydrating serums or masks to maintain skin barrier stability.

How long does it take to see results with the ViQure LED Light Therapy Mask?

Most users who consistently use the mask for 10 minutes daily, 3 to 4 times a week, see results in as little as 4 weeks. Actual results may vary depending on individual skin type, lifestyle, and frequency of mask use.

What are the main advantages of the ViQure LED Light Therapy Mask?

ViQure  LED Light Therapy Mask uses multi-wavelength light therapy to deliver visible results such as firming, soothing, and brightening. With consistent use, it helps improve overall skin texture and radiance.

Is the product suitable for all skin tones?

Our product is not recommended for individuals with Type I or Type V–VI skin.

Type I skin is highly prone to sunburn and photosensitivity, and exposure to red and near‑infrared light may trigger a photostress response (mild redness, burning sensation, or pigmentation), often leading to discomfort or excessive reactions.

In darker skin tones, melanin absorbs more light energy, particularly red and near‑infrared wavelengths.

For Type V–VI skin, excessive heat absorption increases the risk of localized burns and makes pigmentation more likely.

Can I still use it if I have acne or wounds on my face?

If you have open wounds or acne in the acute phase of acne with significant redness and swelling, or have experienced sunburn within the last two weeks，our products are not suitable for you.

If you are in the later stages of inflammation, with the redness and swelling subsiding but you want to repair acne scars, you can use red light therapy.

If you want long-term anti-inflammatory and skin-repairing effects, then the combination of red light and near-infrared light is best.

Is the LED Light Therapy Mask painful to use?

The device is completely painless, with gentle and even energy distribution. Please feel free to use it. 

Who should avoid using ViQure LED Light Therapy Mask?

✦ The following groups should avoid using the device:

·Pregnant women, individuals planning pregnancy, or breastfeeding women.

·Patients with systemic lupus erythematosus, photosensitive eczema, or albinism.

·Individuals with any photosensitive conditions.

·People taking medications that may cause photosensitivity (e.g., certain antibiotics, chemotherapy drugs, diuretics, etc.).

·Users with open wounds should avoid applying the device to the affected area.

·Individuals who have experienced sunburn within the last two weeks.

·People with a history of photosensitive epilepsy.

·Patients with severe acne.

·Individuals with Fitzpatrick skin types I, V, or VI (prone to hyperpigmentation).

 

If you are unsure whether it’s suitable for you, consult a healthcare professional before use.

Can I use the LED Light Therapy Mask during menstruation, pregnancy, or breastfeeding?

It is not recommended to use our device during menstruation, pregnancy, or breastfeeding. Hormonal fluctuations during these periods may increase skin sensitivity, potentially leading to discomfort or adverse reactions. To ensure safety, it is advised to consult a healthcare professional before use, to determine if it is suitable based on your individual health condition.

How do I select the mode?

The device is preset with 4 modes. It defaults to the red light mode when powered on. Briefly press the power button to cycle through the phototherapy modes. For detailed information about the modes, please refer to section 4.3 of the user manual.

Can the battery be replaced?

No.

How many times per week is it recommended to use the device?

If you are using the device for the first time, please perform a sensitivity test first. If no discomfort occurs, it is recommended to use it for 10 minutes per session, 3–4 times per week.

Can it be used with a timer?

No.

How to reduce red marks

1) Apply a warm compress before use to fully open pores. If you feel that the warm mode of this device can not fully open the pores, you can use a hot towel for 5-8 minutes (especially in cold weather). This step can effectively open the pores so that dirt can be sucked out more easily and red marks can be reduced. 
2) First-timers are advised to try from the smallest suction power, and then increase it after the skin gets used to it to find the most suitable state.
3) Please dab or gently lift and slide suction heads without dragging hard or staying in the same place for more than 5s, otherwise it will aggravate the red marks or even hurt your skin. 
4) We recommend you follow the process of Warm-Vacuum-Cleaning-Ice, choosing a lower level for Warm and Ice, and a proper level for Vacuum and Cleaning. Steps can also be reduced without compromising the effect if you have delicate skin, for example, use a hot towel for 5-8 minutes before use to fully open the pores and then use the Warm mode for cleaning. 
5) Wash your skin with water after use. You can speed up the reduction of red marks by applying ice or using a soothing mask if necessary.

Why the device does not work

1) The device can not be turned on due to low battery. Please try later after charging for 3-4 hours (The device is charging when the battery level symbol blinks). If charging fails, it may be resulted from incompatible charging devices, please use 5V-1A charging head and charging cable. 
2) Press and hold the power button for over 1.5s before releasing it. 
3) The tilt angel of the device is greater than 40 degrees, which triggers the protection mechanism featuring blinking light and beeping sound. Please keep the device at less than 40 degrees.

Why the device does not release water

1) The device is designed based on negative pressure principle, which means that the water can only be pumped up when the suction head is close enough to the skin that creates negative pressure, otherwise there will be no water. (The water is from the inner circulation and only exists inside the suction head without jetting or flowing out.)
2) The sealing ring at the connection of the suction head is off, which causes leakage. Please ensure the sealing ring is installed correctly.
3) Please make sure that there is enough water in the water tank and the end of the tube is completely submerged in the water.
4) No water for Vacuum mode.

What should I do if red marks appear?

Due to its acceleration of the skin’s inner circulation, the occurrence of red marks during use is a normal phenomenon. There is no need for excessive concern, as these red marks typically fade gradually within 30 minutes. Meanwhile, we also recommend applying soothing masks after using the product to alleviate any discomfort.

What are the different functions of the two water tanks?

Transparent split water tank for skin cleaning, white integrated water tank for machine self-cleaning

How do I clean the machine?

Install the integrated water tank, remove the filter sponge, and install the cleaning cap. Then switch the device to the cleaning mode and leave it through the process.

skin care

  • Firmea Frequency Skin Tightening Device

  • Lumirea Dual-Light IPL Photofacial Device

  • LED Light Therapy Mask

  • Hydrapore Blackhead Removal Pore cleaner

Will long-term use cause fat loss?

No. Firmea delivers energy safely to a depth of 2–5mm, targeting the dermis and superficial muscles without affecting fat tissue. Its moderate intensity ensures effective skin tightening while remaining completely safe for long-term use.

Is Firmea suitable for all skin types and tones?

Yes. With multiple adjustable energy levels, treatments can be tailored to different skin thicknesses and sensitivities, providing a personalized and comfortable experience for everyone.

What precautions should I take before and after use?

- Before use, ensure your skin is clean and dry. Avoid areas with wounds, infections, burns, or severe irritation. 
- After use, apply gentle moisturizers or serums to soothe and nourish the skin. 
**Pregnant women, individuals with heart conditions, or those with severe skin sensitivities should consult a professional.

Should a coupling gel or gel cream be used?

Yes. They both ensure smooth, comfortable gliding and a cooling sensation during treatment, but they work through slightly different mechanisms:
-Coupling gels provide the strongest slip and ensure efficient delivery of electrical or RF energy through the skin, maximizing the device’s performance.

-Gel-creams benefit from the device’s action to help active ingredients penetrate more effectively, boosting overall skincare absorption and results.

Can the small and large probes be used interchangeably?

No. The small probe is ideal for delicate or small areas such as the eyes, under-eye bags, and nasolabial folds, ensuring even energy distribution. The larger probe is designed for jawlines, cheeks, and larger body areas for more efficient coverage and results.

How soon can results be seen?

Visible improvements typically appear after around 8 weeks with twice-weekly use. Puffiness is reduced, skin feels firmer, fine lines appear smoother, and with continued use, overall elasticity and facial contours are enhanced.

What is RF?

RF waves, also known as radio frequency waves, emit energy in the form of electromagnetic waves. They are present in various aspects of our daily lives and can range in energy levels from low to high.

In ViQure devices, RF waves are used at low energy levels, ensuring a safe and effective stimulation of collagen synthesis and elastin repair within the skin's dermal layer. This process leads to a visibly firmer and smoother appearance, rejuvenating your skin with remarkable results.

How does RF work?

When RF waves come into contact with the skin, they transform into gentle heat that penetrates the deep layers of the skin, specifically the dermis. This process generates a pleasant warming sensation without causing any harm to the skin's surface.

By heating the dermal layers, the production of natural collagen, the protein responsible for skin firmness, is stimulated. This safe and effective collagen production actively combats signs of aging, resulting in a reduction in skin laxity and the appearance of wrinkles as the skin undergoes self-repair. Experience a rejuvenated and youthful complexion as your skin regains its vitality.

What’s the clinically proven benefits of RF?

Clinical studies have unequivocally demonstrated the following benefits of RF technology:

Diminishing fine lines and wrinkles.
Assisting in lymphatic drainage.
Restoring elastin fibers.
Stimulating the skin's healing responses.
Naturally boosting collagen synthesis.
Enhancing skin texture and overall appearance.

Experience the scientifically proven effects of RF technology as it revitalizes your skin, helping you achieve a more youthful and radiant complexion.

Which parts can be used?

Our beauty device is suitable for both facial and full body care.

We provide two probes, one tailored for facial care and another for body care - you can indulge in a salon-level skincare experience that covers every inch from head to toe. Discover the convenience and effectiveness of a single device that caters to all your skincare needs, providing exceptional care for both your facial and body skin.

Who could use the ViQure Firmea skin tightening device?

The ViQure Firmea beauty device is perfect for individuals facing skin concerns such as sagging, aging, weakened fibrous tissues, lack of elasticity, dullness, roughness, and lackluster appearance.

If you desire to restore your skin's vitality and radiance, this device is highly suitable for you. Experience the transformative power of ViQure Firmea as it rejuvenates your skin, unveiling a renewed and radiant complexion.

In what scenarios can I use the Firmea skin tightening device?

Our Firmea is a device that allows you to effortlessly enjoy salon-level skincare. You can use it in the comfort of your own home, beauty salons, fitness clubs, and various other settings.

It's also travel-friendly, allowing you to take it with you on your trips and maintain youthful, firm, and healthy skin through consistent use.

Usage Interval or Frequency Recommendations?

In general, we suggest incorporating our Firmea beauty device into your skincare routine every 3-4 days.

If you have mature skin experiencing issues like roughness, dryness, and aging, we recommend using the device every 2-3 days for targeted care.

If your skin is in good condition, it's advisable to include the beauty device in your regular maintenance routine with care sessions scheduled every 1-2 weeks.

Is it painful?

No, not at all. ViQure Firmea is designed to provide safe and comfortable RF treatments. While using the device, you may experience a pleasant warming sensation, but it should not be painful. If you do experience any discomfort or pain, please discontinue use immediately and consult a doctor.

Can I incorporate it into my skincare routine?

Definitely. After cleansing your skin and ensuring it is clean and dry, you can use the device. After removing the preparation gel, continue with your regular skincare routine, including applying serums, moisturizers, and SPF. Consider the device as a luxurious and enhancing addition to your skincare regimen.

What is Composite Light?

Lumirea uses a composite light output system (DPL + NIR simultaneous emission). This means the device emits two precisely selected spectra at the same time — DPL (530–650 nm) for targeted surface treatment and NIR (900–1800 nm) for deep tissue penetration. The combination and proportion of these wavelengths allow the energy to work at different skin layers, supporting surface repair while promoting deep tightening.

Can the device turn off NIR and use only DPL light?

No. The two light types of Lumirea are not independent channels. They form a coordinated system optimized for energy ratio and wavelength coupling. This design allows a single session to simultaneously target the epidermis (improving pigmentation and brightening skin tone) and the dermis (promoting collagen regeneration and enhancing firmness), achieving more efficient and safer skincare.

Can it cause melasma or burns?

No. The energy of the combined light is precisely controlled, preventing excess heat generation. The sapphire cooling system can reduce the epidermal temperature by approximately 5–10°C in real time, ensuring stable and evenly distributed energy, which avoids heat accumulation and burns. However, it is not recommended for use directly on melasma areas, as thermal reactions may deepen pigmentation or cause post-inflammatory darkening.

Is the entire treatment course painful?

The treatment is comfortable and painless. Lumirea’s sapphire cooling technology continuously lowers the epidermal temperature by 5–10°C during illumination, effectively relieving heat sensation. The treatment energy remains within a safe range, and most users report only a mild warming sensation along with a comfortable tightening effect.

Suitable Skin Tones?

Lumirea is suitable for all skin types. Whether you’re soothing redness, evening tone, or firming skin, Lumirea delivers precise, consistent energy for visible, comfortable results. 

Pre- and Post-Treatment Care?

✦ Before Treatment:

1.Confirm suitability: Avoid treating pathological pigmentation, such as melasma or inflammatory spots.

2.Protect sensitive areas: Cover spots, moles, or sensitive skin with protective patches or cotton pads to prevent overexposure.

3.Clean and dry skin: Remove makeup and pat skin dry before treatment to avoid interference with light energy transmission.

 

✦After Treatment: 

1.Immediate soothing and cooling: Apply a chilled mask or ice pack to calm the skin and tighten pores.

2.Avoid heat stimulation: Do not use hot water on the face, saunas, or intense exercise within 24 hours to prevent redness or dryness.

3.Strict sun protection: Apply sunscreen (SPF 30+) when going outdoors, and use a hat or umbrella to prevent pigmentation rebound.

4.Maintain hydration and repair: Enhance moisturizing for 3–7 days using gentle hydrating serums or masks to maintain skin barrier stability.

How long does it take to see results with the ViQure LED Light Therapy Mask?

Most users who consistently use the mask for 10 minutes daily, 3 to 4 times a week, see results in as little as 4 weeks. Actual results may vary depending on individual skin type, lifestyle, and frequency of mask use.

What are the main advantages of the ViQure LED Light Therapy Mask?

ViQure  LED Light Therapy Mask uses multi-wavelength light therapy to deliver visible results such as firming, soothing, and brightening. With consistent use, it helps improve overall skin texture and radiance.

Is the product suitable for all skin tones?

Our product is not recommended for individuals with Type I or Type V–VI skin.

Type I skin is highly prone to sunburn and photosensitivity, and exposure to red and near‑infrared light may trigger a photostress response (mild redness, burning sensation, or pigmentation), often leading to discomfort or excessive reactions.

In darker skin tones, melanin absorbs more light energy, particularly red and near‑infrared wavelengths.

For Type V–VI skin, excessive heat absorption increases the risk of localized burns and makes pigmentation more likely.

Can I still use it if I have acne or wounds on my face?

If you have open wounds or acne in the acute phase of acne with significant redness and swelling, or have experienced sunburn within the last two weeks，our products are not suitable for you.

If you are in the later stages of inflammation, with the redness and swelling subsiding but you want to repair acne scars, you can use red light therapy.

If you want long-term anti-inflammatory and skin-repairing effects, then the combination of red light and near-infrared light is best.

Is the LED Light Therapy Mask painful to use?

The device is completely painless, with gentle and even energy distribution. Please feel free to use it. 

Who should avoid using ViQure LED Light Therapy Mask?

✦ The following groups should avoid using the device:

·Pregnant women, individuals planning pregnancy, or breastfeeding women.

·Patients with systemic lupus erythematosus, photosensitive eczema, or albinism.

·Individuals with any photosensitive conditions.

·People taking medications that may cause photosensitivity (e.g., certain antibiotics, chemotherapy drugs, diuretics, etc.).

·Users with open wounds should avoid applying the device to the affected area.

·Individuals who have experienced sunburn within the last two weeks.

·People with a history of photosensitive epilepsy.

·Patients with severe acne.

·Individuals with Fitzpatrick skin types I, V, or VI (prone to hyperpigmentation).

 

If you are unsure whether it’s suitable for you, consult a healthcare professional before use.

Can I use the LED Light Therapy Mask during menstruation, pregnancy, or breastfeeding?

It is not recommended to use our device during menstruation, pregnancy, or breastfeeding. Hormonal fluctuations during these periods may increase skin sensitivity, potentially leading to discomfort or adverse reactions. To ensure safety, it is advised to consult a healthcare professional before use, to determine if it is suitable based on your individual health condition.

How do I select the mode?

The device is preset with 4 modes. It defaults to the red light mode when powered on. Briefly press the power button to cycle through the phototherapy modes. For detailed information about the modes, please refer to section 4.3 of the user manual.

Can the battery be replaced?

No.

How many times per week is it recommended to use the device?

If you are using the device for the first time, please perform a sensitivity test first. If no discomfort occurs, it is recommended to use it for 10 minutes per session, 3–4 times per week.

Can it be used with a timer?

No.

How to reduce red marks

1) Apply a warm compress before use to fully open pores. If you feel that the warm mode of this device can not fully open the pores, you can use a hot towel for 5-8 minutes (especially in cold weather). This step can effectively open the pores so that dirt can be sucked out more easily and red marks can be reduced. 
2) First-timers are advised to try from the smallest suction power, and then increase it after the skin gets used to it to find the most suitable state.
3) Please dab or gently lift and slide suction heads without dragging hard or staying in the same place for more than 5s, otherwise it will aggravate the red marks or even hurt your skin. 
4) We recommend you follow the process of Warm-Vacuum-Cleaning-Ice, choosing a lower level for Warm and Ice, and a proper level for Vacuum and Cleaning. Steps can also be reduced without compromising the effect if you have delicate skin, for example, use a hot towel for 5-8 minutes before use to fully open the pores and then use the Warm mode for cleaning. 
5) Wash your skin with water after use. You can speed up the reduction of red marks by applying ice or using a soothing mask if necessary.

Why the device does not work

1) The device can not be turned on due to low battery. Please try later after charging for 3-4 hours (The device is charging when the battery level symbol blinks). If charging fails, it may be resulted from incompatible charging devices, please use 5V-1A charging head and charging cable. 
2) Press and hold the power button for over 1.5s before releasing it. 
3) The tilt angel of the device is greater than 40 degrees, which triggers the protection mechanism featuring blinking light and beeping sound. Please keep the device at less than 40 degrees.

Why the device does not release water

1) The device is designed based on negative pressure principle, which means that the water can only be pumped up when the suction head is close enough to the skin that creates negative pressure, otherwise there will be no water. (The water is from the inner circulation and only exists inside the suction head without jetting or flowing out.)
2) The sealing ring at the connection of the suction head is off, which causes leakage. Please ensure the sealing ring is installed correctly.
3) Please make sure that there is enough water in the water tank and the end of the tube is completely submerged in the water.
4) No water for Vacuum mode.

What should I do if red marks appear?

Due to its acceleration of the skin’s inner circulation, the occurrence of red marks during use is a normal phenomenon. There is no need for excessive concern, as these red marks typically fade gradually within 30 minutes. Meanwhile, we also recommend applying soothing masks after using the product to alleviate any discomfort.

What are the different functions of the two water tanks?

Transparent split water tank for skin cleaning, white integrated water tank for machine self-cleaning

How do I clean the machine?

Install the integrated water tank, remove the filter sponge, and install the cleaning cap. Then switch the device to the cleaning mode and leave it through the process.

body & hair care

  • LiPro 4 in 1 Ultrasonic Cavitation Body Sculpting Machine

  • Laser Hair Growth Helmet

What should I do before and after using LiPro?

·  Do not use the device directly on dry or bare skin, as this may cause irritation or burns. Before treatment, always apply a water-based medium (such as gel, cream, or essential oil) evenly over the skin. This helps ensure stable energy transmission and prevents the probe from overheating or damaging the device.

 

·  After each session, cleanse the treated area, and about 10 minutes later, apply a hydrating mask, cream, or essential oil to soothe and nourish the skin. This helps relieve any mild warmth or dryness, leaving your skin smooth and comfortable.

How to Use the Ultrasound Probe Safely?

·  Avoid using the probe on bony areas, as bones can reflect ultrasonic energy and cause local discomfort or energy buildup. Do not stay on the same area for too long.

·  Some users may experience mild ringing in the ears when using it — this is normal, as the sound waves are beyond the human hearing range.

·  Do not use the ultrasound probe above the shoulders or around the heart.

·  Before treatment, remove all metal accessories to prevent interference or accidental burns.

How to Use the Vacuum Probe Safely?

·  Do not use the vacuum Probe on lymphatic concentration areas such as the neck, underarms, or groin, as this may cause bruising or circulation discomfort.

·  It is best applied to areas with thicker fat layers—such as the thighs, abdomen, and waist—using smooth, continuous gliding motions for safe and effective results.

Can the RF Probes for Face and Body Be Interchanged?

No. The face and body RF probes have different energy depths and treatment targets. Using them interchangeably may affect the effectiveness of treatment on different areas.

How to Maximize Fat Reduction Safely with LiPro?

·  Move the probe evenly: Avoid staying on the same spot for too long to protect the skin.

·  Combine each session with vacuum and RF treatment: Proper combination can accelerate fat elimination and tighten the skin for more defined contours.

·  Control energy settings: Adjust the power according to the user manual and your comfort level to avoid discomfort.

·  Follow a regular treatment schedule: Maintain recommended intervals and do not overuse the device.

·  Supportive lifestyle: Regular exercise and a balanced diet help maintain sculpting results and reduce the risk of fat rebound.

Is LiPro More Effective for Body Contouring or Weight Loss?

·  Overall, LiPro is most effective for body contouring, visibly improving local body lines and shaping curves.

·  It is also effective for weight loss, though results typically take longer. To maintain results and prevent fat rebound, it is recommended to combine treatments with moderate exercise and a balanced diet, which can gradually reduce overall body weight while consolidating contour improvements.

What Precautions Should Be Taken When Using LiPro?

1.Do not use on areas with open wounds or severe skin inflammation.

2.Pregnant women or individuals with heart, liver, or kidney conditions should consult a doctor before use.

3.Stop immediately if noticeable redness, swelling, or pain occurs.

4.Stay well hydrated to support fat metabolism.

5.For long-lasting results, combine treatments with a healthy diet and regular exercise.

Do this laser helmet works for both men and women?

Yes, our laser technology is FDA-approved for promoting hair growth in both men and women.

How long before I start to see results?

The initial degree of hair loss can affect the results. Hair growth begins at the cellular level, and with consistent use of the Laser Hair Growth Helmet as recommended, most users notice changes within 4-5 months. By 6 months, hair typically becomes fuller, thicker, and healthier.

Why should I use laser hair growth helmet rather than visit a doctor's office?

The Laser Helmet offers results comparable to or even better than many clinical lasers, making it one of the most powerful and comprehensive at-home hair growth solutions. It’s also incredibly convenient—you can use the Laser Helmet anytime, anywhere, whether at home, in the office, or even on the go!

What are the effects of low-level laser light therapy on hair growth?

Hair constantly goes through cycles of growth, rest, shedding, and regrowth. In pattern hair loss, hair becomes progressively finer and thinner with each cycle until the follicle eventually atrophies.

 

Low-level laser therapy (LLLT) enhances cellular respiration, extending the hair’s growth phase and reducing its dormant phase. This helps hair regrow thicker and darker while preventing, slowing, or even reversing hair loss.

Why not use leds?

Many hair rejuvenation caps on the market use LEDs, but they lack the power to penetrate deeper tissues effectively. To ensure optimal coverage, deep tissue stimulation, and lasting results, our laser helmet exclusively uses laser diodes in all its products.

body & hair care

  • LiPro 4 in 1 Ultrasonic Cavitation 

    Body Sculpting Machine

  • Laser Hair Growth Helmet

What should I do before and after using LiPro?

·  Do not use the device directly on dry or bare skin, as this may cause irritation or burns. Before treatment, always apply a water-based medium (such as gel, cream, or essential oil) evenly over the skin. This helps ensure stable energy transmission and prevents the probe from overheating or damaging the device.

 

·  After each session, cleanse the treated area, and about 10 minutes later, apply a hydrating mask, cream, or essential oil to soothe and nourish the skin. This helps relieve any mild warmth or dryness, leaving your skin smooth and comfortable.

How to Use the Ultrasound Probe Safely?

·  Avoid using the probe on bony areas, as bones can reflect ultrasonic energy and cause local discomfort or energy buildup. Do not stay on the same area for too long.

·  Some users may experience mild ringing in the ears when using it — this is normal, as the sound waves are beyond the human hearing range.

·  Do not use the ultrasound probe above the shoulders or around the heart.

·  Before treatment, remove all metal accessories to prevent interference or accidental burns.

How to Use the Vacuum Probe Safely?

·  Do not use the vacuum Probe on lymphatic concentration areas such as the neck, underarms, or groin, as this may cause bruising or circulation discomfort.

·  It is best applied to areas with thicker fat layers—such as the thighs, abdomen, and waist—using smooth, continuous gliding motions for safe and effective results.

Can the RF Probes for Face and Body Be Interchanged?

No. The face and body RF probes have different energy depths and treatment targets. Using them interchangeably may affect the effectiveness of treatment on different areas.

How to Maximize Fat Reduction Safely with LiPro?

·  Move the probe evenly: Avoid staying on the same spot for too long to protect the skin.

·  Combine each session with vacuum and RF treatment: Proper combination can accelerate fat elimination and tighten the skin for more defined contours.

·  Control energy settings: Adjust the power according to the user manual and your comfort level to avoid discomfort.

·  Follow a regular treatment schedule: Maintain recommended intervals and do not overuse the device.

·  Supportive lifestyle: Regular exercise and a balanced diet help maintain sculpting results and reduce the risk of fat rebound.

Is LiPro More Effective for Body Contouring or Weight Loss?

·  Overall, LiPro is most effective for body contouring, visibly improving local body lines and shaping curves.

·  It is also effective for weight loss, though results typically take longer. To maintain results and prevent fat rebound, it is recommended to combine treatments with moderate exercise and a balanced diet, which can gradually reduce overall body weight while consolidating contour improvements.

What Precautions Should Be Taken When Using LiPro?

1.Do not use on areas with open wounds or severe skin inflammation.

2.Pregnant women or individuals with heart, liver, or kidney conditions should consult a doctor before use.

3.Stop immediately if noticeable redness, swelling, or pain occurs.

4.Stay well hydrated to support fat metabolism.

5.For long-lasting results, combine treatments with a healthy diet and regular exercise.

Do this laser helmet works for both men and women?

Yes, our laser technology is FDA-approved for promoting hair growth in both men and women.

How long before I start to see results?

The initial degree of hair loss can affect the results. Hair growth begins at the cellular level, and with consistent use of the Laser Hair Growth Helmet as recommended, most users notice changes within 4-5 months. By 6 months, hair typically becomes fuller, thicker, and healthier.

Why should I use laser hair growth helmet rather than visit a doctor's office?

The Laser Helmet offers results comparable to or even better than many clinical lasers, making it one of the most powerful and comprehensive at-home hair growth solutions. It’s also incredibly convenient—you can use the Laser Helmet anytime, anywhere, whether at home, in the office, or even on the go!

What are the effects of low-level laser light therapy on hair growth?

Hair constantly goes through cycles of growth, rest, shedding, and regrowth. In pattern hair loss, hair becomes progressively finer and thinner with each cycle until the follicle eventually atrophies.

 

Low-level laser therapy (LLLT) enhances cellular respiration, extending the hair’s growth phase and reducing its dormant phase. This helps hair regrow thicker and darker while preventing, slowing, or even reversing hair loss.

Why not use leds?

Many hair rejuvenation caps on the market use LEDs, but they lack the power to penetrate deeper tissues effectively. To ensure optimal coverage, deep tissue stimulation, and lasting results, our laser helmet exclusively uses laser diodes in all its products.

resources and download

Select the user manual for ViQure products to download.

  • EpiPro 808nm Laser Diode Hair Removal Device

  • S-LD Hair Removal Device

  • Firmea Skin Tightening Device

  • Lumirea Dual-Light IPL Photofacial Device

  • LED Light Therapy Mask

  • Microneedling Pen Professional Kit

  • Hydrapore Blackhead Removal Pore Cleaner

  • LiPro 4 in 1 Ultrasonic Cavitation Body Sculpting Machine

ViQure EpiPro User Manual - English

ViQure EpiPro User Manual - German

ViQure EpiPro Clinical Parameters

ViQure S-LD Hair Removal Device User Manual

Firmea All-in-one Radio Frequency Skin Tightening Device User Manual

Lumirea Dual-Light IPL Photofacial Device User Manual

ViQure LED  Light Therapy Mask User Manual

 Microneedling Pen Professional Kit User Manual

ViQure HydraPore Blackhead Removal Pore Cleane User Manual

LiPro 4 in 1 Ultrasonic Cavitation Body Sculpting Machine User Manual

  • EpiPro 808nm Laser Diode Hair Removal Device

  • S-LD Hair Removal Device

  • Firmea Skin Tightening Device

  • Lumirea Dual-Light IPL Photofacial Device

  • LED Light Therapy Mask

  • Microneedling Pen Professional Kit

  • Hydrapore Blackhead Removal Pore Cleaner

  • LiPro 4 in 1 Ultrasonic Cavitation Body Sculpting Machine

ViQure EpiPro User Manual - English

ViQure EpiPro User Manual - German

ViQure EpiPro Clinical Parameters

ViQure S-LD Hair Removal Device User Manual

Firmea All-in-one Radio Frequency Skin Tightening Device User Manual

Lumirea Dual-Light IPL Photofacial Device User Manual

ViQure LED  Light Therapy Mask User Manual

 Microneedling Pen Professional Kit User Manual

ViQure HydraPore Blackhead Removal Pore Cleane User Manual

LiPro 4 in 1 Ultrasonic Cavitation Body Sculpting Machine User Manual

video guide

Learn how to use ViQure products via videos.

  • EpiPro 808nm Laser Diode Hair Removal Device

  • S-LD Hair Removal Device

  • Firmea Skin Tightening Device

  • Lumirea Dual-Light IPL Photofacial Device

  • Lipro 4 in 1 Ultrasonic Cavitation Body Sculpting Machine 

  • Hydrapore Blackhead Removal Pore Cleaner

Alt image
Alt image
Alt image
Alt image
Alt image

We're happy to help!

Questions, concerns...? We want to help. Send us a message below

Thanks for contacting us. We'll get back to you as soon as possible.

Subscrib to Get a 10% Promo Code

Thanks for Subscribing. Coupon code: XXX-555

Email us

Technical Support:

support@viqure.com

Business Enquiry:

marketing@viqure.com