30 Days Money Back Guarantee You have 30 calendar days to return an item from the date you received it. However, please proceed carefully, we do not normally give refunds for postage & handling cost if you just change your mind, make a wrong decision or even have no reason. 

To be eligible for a return, your item must be unworn or unused and in the same condition that you received it. Please ensure that the items you're returning is repackaged with all the cords, adapters and documentation that were included when you received it. 

Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancellation request. The way your refund is processed depends on your original payment method.

When used under normal conditions, this product from ViQure.com offers 5-year  repair and unless warranty. Consumable items carry no warranty other than to be free of defects upon arrival. A full refund can be requested for defective products within 30 days of the purchase date. 

Return Process –
 Step 1: Please contact our customer service team via email: support@viqure.com or online live chat to start the return process with the following information: 1) Order number; 2) Proof of purchase; 3) Video or photo of the faulty product; 

Step 2: Insert your receipt, along with the items, back into the original packaging. 

Step 3: After your application has been approved, turn package over to the courier, after the courier has checked the return shipment, please seal the package securely.

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Laser is the latest breakthrough technology used in hair removal, which offered a concentrated wavelength to target a specific skin area without affecting other parts. Diode technology, also called TEC (Thermal Electric Cooling), is a very advanced semiconductor cooling system added to laser hair removal devices to offer a safe and comfortable treatment. Diode laser hair removal is safe and effective.

Laser hair removal uses high power light beam to work on the treatment area with unwanted hair. The beam goes through the skin directly to the follicle which has melinan in it. The melinan absorb the light power and transform it to heat enengy, the follicle which supports hair grow is then destroyed which lead to permanent hair removal.

Using laser hair removal, you'll get safe and pain-free, efficient and permanent hair removal experience.

No, it's pain-free. ViQure diode laser hair removal device adopts TEC (Thermal Electric Cooling) cooling system and sapphire technology ensuring continuous contact cooling. You will not feel pain, only comfortable and ease.

ViQure diode laser delivers high-powered and precise light pulse, it is safe and efficient. Usually, you can get permanent hair removal in 3 month  based on one treatment per month.

Just click on the main menu and choose any of the two functions: hair removal and skin rejuvenation. Then you will see the interface for intensity and frequency levels adjustment icons.

To achieve the best results, we recommend using the device for 3-5 minutes on a specific area each time. Additionally, we suggest using the device every 28 days as a cycle for hair removal. Depending on the hair condition, it may take around 3-6 cycles to achieve the desired permanent hair removal.

Yes, ViQure DepiMini 808nm diode laser hair removal device is suitable for all skin types.

1, Do not tweeze, epilate, pluck and wax the targeted area at least two weeks before yoru treatment.
2, Shaving the treatment area 24~48 hours prior to your treatment.
3, Do not tan or expose to the sun directly before or after laser hair removal Avoid tan or sun exposure two weeks before treatment.
4, Shower without makeups or fragrances

Yes! ViQure DepiMini ues the 808nm diode laser technology which is used in Salon.

Yes! Hair removal lasers have been in use since 1997 and have been approved for "permanent hair reduction" in the United States by the Food and Drug Administration (FDA). 

The ligth will flash only when contacting firmly against your skin, never into the air. But, you should never try to shoot on to or close to your eyes. 
And you still need to wear glasses and goggles.

IPL and laser are both effective to prevent hair growing by using light pulse to destroy the follicle. However, they are quite different in the following aspects.1
) IPL delivers a wide spectrum of lights, while laser delivers a single concentrated beam of light. 2) Treatment time: both are effective, the laser is more efficient and needs less time. 3) Cost: IPL is cheaper than laser. 4) Results: Laser is permanent, and IPL is more for hair reduction. 5) Safety: both are safe. 6) Application: IPL is mainly for home use and the laser is used in Salon mostly. 7) Pain: laser is pain-free, IPL may have a little bit of pain. 8) Work on: Laser works on all skin types, IPL usually works on some skin types. In summary, IPL and laser are both safe and effective for hair removal. Which one to choose depends on your budget, pain tolerance, time, skin type, etc.

The laser hair removal devices are designed to emit light energy to the pigment in hair follicles. The melanin in the hair follicle is like a target, and the amount of melanin determines the effectiveness of hair removal.There are mainly three stages for hair growth: anagen(growing phase), catagen(transition phase), and telogen(resting phase). In anagen (active growth phase), the hair follicles have the largest amount of melanin, while in the catagen and telogen phases, there are fewer pigments in follicles. Our hair is in different growing stages, so we need to do top-up treatments for optimal hair removal results.